Frequently Asked Questions
Everything you need to know about your Paul Fredrick experience.
How do I determine my correct shirt size?
We offer a comprehensive Fit Guide that includes detailed measurements for our Slim, Tailored, and Classic fits. You can find this on every product page to help you select the perfect neck size and sleeve length.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. You may return or exchange unworn, unwashed, or defective merchandise within 90 days of purchase. Please note that monogrammed or custom-altered items are final sale.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. If you require your items sooner, we offer Expedited and Next Day Delivery options at checkout for an additional fee.
Do you offer monogramming or custom alterations?
Yes, we provide professional monogramming for dress shirts and cuff embroidery, as well as custom pant hemming. Please allow an additional 3-5 business days for processing orders with custom alterations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout via PayPal and Apple Pay.
How should I care for my non-iron shirts?
Our non-iron shirts are designed for easy care. Simply machine wash warm with like colors, tumble dry on medium heat, and remove promptly. No ironing is required to maintain a crisp, professional look.